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Help4Homeless · Peterborough · April 2026 Interview

Figuring It Out: An Honest Interview with Help4Homeless Founder

At 17, Tom Chalmers juggles customer service work, fundraising, and running a charity, all while protecting his mental health. This is his story.

By Help4Homeless Team 3 April 2026

At just 17, Tom Chalmers is juggling more than most people manage in a decade. We sat down with him to get an honest look at what it's really like to run a charity while still being a teenager.

What does your week look like?

"I'm 17 years old. And this is what my week looks like: A customer service job. Fundraising Manager at Youth4Youth. Founder of my own charity, Help4Homeless. Time with my boyfriend and family. And every week, a counselling session that I protect like my life depends on it."

People ask how you do it all. How do you?

"Honestly? Some days I don't. Some days I feel like I'm failing at everything at once. I've cancelled on people I love. I've sat with burnout so heavy I couldn't see past it. I've questioned whether I'm doing enough, whether any of it matters, whether I'm cut out for this at all. My mental health has taken real hits along the way and there have been moments where I've felt completely alone in it."

Tom leans forward, his voice dropping slightly as he shares this. The weight of these responsibilities shows on his face, but so does determination.

So why keep going?

"I'm not superhuman. I'm just a 17 year old who cares too much and hasn't figured out how to care any less. Help4Homeless started because homelessness stopped feeling like someone else's problem. These are people in the same streets as all of us, facing conditions most of us never have to imagine. I felt like small local action matters. So I did something. And then it grew into something much bigger than I ever expected."

What actually keeps you going day to day?

"What actually keeps me going is my family, my partner, seeing the impact of the work, and remembering why I started in the first place. Sometimes it's a good cry and then getting back up. And every single week it's my counselling session, which is the one thing I will never move in my diary. Asking for help is not weakness. It's what keeps me standing."

How do you manage everything practically?

"The rest? I protect time for the people I love. I cancel plans without guilt when I need to. I do admin on phone calls between tasks. I go with the flow. I wing it. And I remind myself constantly that I'm human."

What has this taught you at 17?

"Here's what all of this has taught me at 17. You can care deeply about others and yourself at the same time. Burnout is real and ignoring it makes it so much worse. Purpose doesn't have to come at the cost of your peace. Small local action genuinely changes lives. And it's okay to not have it all figured out."

Why share this so openly?

"I'm not writing this to impress anyone. I'm writing it because someone out there is juggling too much, feeling too guilty to rest, and wondering if they're enough."

You are.

And if a 17 year old figuring it out one chaotic week at a time can keep showing up, so can you.

"If you want to know more about Help4Homeless or support what we're doing locally, my inbox is always open."

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Every £10 funds one complete wellbeing pack for someone experiencing homelessness in Peterborough. Each pack contains warm socks, snacks, hygiene items, hand warmers, hot chocolate, and other essentials.